wanbd Terms & Conditions
Please read all the terms below carefully before using this platform — they contain important information about your rights and responsibilities.
Table of Contents
General Terms
These terms and conditions form a legal agreement between the wanbd platform and its users. wanbd is an online casino and sports betting platform operated for players in Bangladesh.
By accessing, browsing, or creating an account on this platform, you acknowledge the following:
- You have read and understood all clauses of these terms.
- You are voluntarily and fully consciously giving your consent to these terms.
- You are using this platform for yourself and not on behalf of any third party.
- It is your own responsibility to verify whether conducting online gaming activities in your area is lawful.
wanbd reserves the right to modify these terms at any time without prior notice. Continuing to use the platform after updated terms are published will be considered your acceptance of the new terms.
These terms are written in English. In the event of any ambiguity, the interpretation by the wanbd authority shall be considered final.
Eligibility & Account Registration
2.1 Age Requirement
You must be 21 years of age or older to use the wanbd platform. Providing a false age during registration is strictly prohibited. We reserve the right to verify age at any time, and any account belonging to a minor will be closed immediately.
2.2 One Account Per Person
Each person may create only one account. If multiple accounts are found belonging to the same person, all accounts will be closed immediately and the balances in them may be forfeited.
2.3 Registration Information
You must provide accurate and up-to-date information when creating an account. Providing false or misleading information will result in account closure. If your information changes, you must notify the support team immediately.
2.4 Account Security
It is your responsibility to keep your account login details (username and password) completely confidential. You are responsible for all activity on your account. If you believe someone has accessed your account, contact support immediately.
Account Verification (KYC)
To maintain a safe and transparent environment on wanbd, we follow a Know Your Customer (KYC) verification process. The following documents may be requested for verification:
- A copy of your National ID (NID) or passport.
- A utility bill or bank statement as proof of residence.
- Proof of ownership of the payment method.
- A selfie photo or video verification if required.
Withdrawal requests may not be processed if verification is not completed. Refusing to provide verification documents or submitting false documents will result in permanent account closure.
Your personal information will be used solely for verification purposes and will be kept secure in accordance with our privacy policy.
Deposits & Withdrawals
4.1 Payment Methods
wanbd currently supports transactions via the following mobile banking methods: bKash, Nagad, Rocket, and Upay. No other methods are currently available. Rocket is the mobile wallet service of Dutch-Bangla Bank.
4.2 Minimum Deposit
The minimum deposit amount for each payment method is ৳100. Deposits below this amount are not accepted.
4.3 Minimum Withdrawal
The minimum withdrawal amount is ৳1,000. Withdrawal requests below this amount will not be processed.
4.4 Withdrawal Timeframe
Successfully verified withdrawals are generally processed within 1 hour. However, this time may increase in unusual circumstances or when verification is required.
4.5 Withdrawal Terms
- Withdrawals can only be made to the same payment method used for the deposit.
- Winnings from bonuses cannot be withdrawn until the wagering requirements for that bonus have been met.
- If any suspicious activity is detected, withdrawals may be temporarily suspended.
- wanbd reserves the right to verify any withdrawal request.
Bonuses & Promotions
5.1 Welcome Bonus
wanbd offers new players a 150% bonus on their first deposit, up to a maximum of ৳5,000. For example, depositing ৳1,000 will earn you a ৳1,500 bonus, bringing your total balance to ৳2,500. Depositing ৳8,000 or more will earn the maximum bonus of ৳5,000, bringing your total balance to ৳13,000.
5.2 Wagering Requirements
Before withdrawing a received bonus, you must wager 20 times the bonus amount. Wagering is calculated only on the bonus amount, not including the deposit. For example, after wagering ৳1,500 bonus × 20 = ৳30,000, winnings earned from the bonus can be withdrawn.
5.3 Bonus Usage Rules
- Each player will receive the welcome bonus only once.
- Bonuses cannot be transferred to another account.
- If a bonus is not used within the specified time after being awarded, it will expire.
- If any fraudulent activity is detected while using a bonus, the bonus and any winnings earned will be cancelled.
- wanbd reserves the right to modify or cancel any promotion.
Gaming Rules
6.1 Fair Play
wanbd is committed to ensuring fair play. All games on our platform are operated in a fair and transparent manner. No game result is predetermined, and Random Number Generator (RNG) technology is used.
6.2 Betting Limits
Each game and market has its own minimum and maximum betting limits, which are displayed on the relevant game page. wanbd reserves the right to change betting limits at any time.
6.3 Sports Betting
In sports betting, all bets are calculated according to the displayed odds. If an event is cancelled or postponed, that bet will be voided and the bet amount will be refunded. wanbd holds the exclusive right to suspend or cancel any market.
6.4 Technical Issues
If a technical error or software bug causes an abnormal result, wanbd reserves the right to void those bets. In such cases, the full bet amount will be refunded.
Prohibited Activities
The following activities are strictly prohibited on the wanbd platform:
- Creating multiple accounts or using another person's account.
- Placing bets using bots, automated software, or artificial intelligence.
- Abusing bonus benefits or collecting bonuses through fraudulent means.
- Using the platform for the purpose of money laundering.
- Attempting to hack or bypass the platform's security systems.
- Engaging in fraudulent or harassing behaviour towards other users.
- Creating an account using a false identity or incorrect information.
- Operating an account on behalf of a person who is not of legal age.
Involvement in any of the above activities will result in immediate account closure, forfeiture of all balances, and legal action may be taken if necessary.
Account Suspension & Closure
8.1 Closure by wanbd
wanbd may temporarily suspend or permanently close your account in the following circumstances:
- Violation of any clause of these terms.
- Failure to provide verification documents or submission of false documents.
- Detection of suspicious financial activity.
- Carrying out activities that pose a threat to the security of the platform.
- Compliance with an order from a court or regulatory authority.
8.2 Closure by the Player
You may request to close your account at any time. To do so, contact [email protected]. Before closing your account, make sure all outstanding bonus requirements have been met. Any valid balance may be withdrawn.
8.3 Self-Exclusion
As part of responsible gaming, you may request to exclude yourself from the platform for a specified period of time. To learn more, visit our Responsible Gaming page.
Privacy & Data Protection
wanbd takes the privacy of your personal information very seriously. We use SSL encryption technology to keep all your information secure.
Your information may be used for the following purposes:
- For account management and identity verification.
- For processing financial transactions.
- For providing customer service.
- For informing you about relevant promotions and offers (if consent has been given).
- For fulfilling legal obligations.
We do not sell your personal information to any third party without your consent. To learn more about data protection, read our Privacy Policy.
Responsible Gaming
wanbd believes that gaming is a form of entertainment and should not become a source of addiction. We encourage all our players to enjoy gaming responsibly.
- Never bet beyond your means.
- Do not think of gaming as a source of income — it is for entertainment.
- Set limits on the time and money you spend on gaming, and stick to them.
- Avoid gaming when you are feeling stressed or down.
- Gaming should never take priority over your relationships with family and friends.
If you or someone you know seems to have a gaming problem, please visit our Responsible Gaming page or contact our support team.
Limitation of Liability
wanbd accepts no liability in the following situations:
- If a game session is interrupted due to internet connection issues.
- If loss occurs due to a fault in the user's device or software.
- If a transaction is delayed due to issues with a third-party payment system.
- If a problem arises due to the operations of approved third-party service providers.
- If loss occurs due to failure to keep your account login details secure.
- If service is disrupted due to unforeseen or unavoidable circumstances (force majeure).
wanbd's total liability in any case will not exceed the amount of actual deposits held in your account.
These terms may limit certain legal rights you have. However, rights granted under any applicable law are not cancelled by these terms.
Changes to Terms and Contact
12.1 Notice of Changes
wanbd reserves the right to change, revise, or update these terms and conditions at any time. For significant changes, we will notify you via your registered email or through a notice on the platform. Continued use of the platform after a change constitutes acceptance of the new terms.
12.2 Severability of Terms
If any clause of these terms is found to be invalid or unenforceable, the remaining clauses will remain fully in effect. The invalidity of one clause does not render the entire terms invalid.
12.3 Contact
If you have any questions or complaints regarding these terms, please contact our support team:
- Email: [email protected]
- Live Chat: Available 24/7 on the platform.
- Language: Support is available in Bengali and English.
Play safely on wanbd
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